Last updated 14 June 2026. These terms are governed by the laws of New South Wales, Australia.
These Terms of Service ("Terms") apply to your use of this booking website ("Site") operated by the business named at the top of this page ("the Business"). The Site is powered by the Kerbside booking platform ("Platform"), operated by Kerbside ("Kerbside").
By making a booking, purchasing a gift card, joining a membership or otherwise using this Site you agree to these Terms. If you are under 18, you must have a parent or guardian's consent.
Requesting a booking constitutes an offer to purchase the nominated services from the Business. A binding agreement is formed when the Business confirms your booking (by email or SMS confirmation).
All prices displayed on this Site are in Australian dollars (AUD) and include GST unless otherwise stated. A non-refundable platform booking fee of $2.95 (incl. GST) applies to each transaction and is disclosed at checkout. The Business sets all service prices and may update them at any time. Prices confirmed at the time of booking apply to your booking.
A deposit is collected at the time of booking to secure your appointment. The deposit amount is displayed before you confirm. Deposits are processed securely by Stripe on behalf of the Business. Subject to clause 3 (Cancellations) and your rights under the Australian Consumer Law, deposits are generally non-refundable if you cancel or do not attend.
Any balance remaining after your deposit is payable to the Business on or before the day of service, unless otherwise agreed. A payment link may be sent to you by SMS or email.
Payments are processed by Stripe, Inc. By providing payment details you agree to Stripe's terms at stripe.com/au/legal. Kerbside and the Business do not store your full card details.
You may cancel or reschedule your booking using the self-service link in your confirmation message, or by contacting the Business directly. The Business's specific cancellation policy (including any cut-off periods) is displayed on the booking page. If you cancel outside the Business's permitted window, you may forfeit some or all of your deposit.
If the Business cancels your booking, you will receive a full refund of any deposit paid. Where a service cannot be rescheduled within a reasonable time, you may also be entitled to a refund of any further amounts paid.
Regardless of the Business's cancellation policy, you have rights under the Australian Consumer Law. If a service is not provided with due care and skill, or is not fit for the purpose made known to the Business, you may be entitled to a remedy (including a refund, repeat performance or compensation). These rights cannot be excluded.
Refund requests should be directed to the Business in the first instance. If you are unable to resolve a dispute with the Business, you may contact NSW Fair Trading (or the relevant state body) or lodge a complaint with the ACCC at accc.gov.au.
Memberships are subscription services that renew automatically every 28 days unless cancelled. The recurring amount (including the $2.95 platform booking fee per cycle) is displayed before you subscribe. By subscribing, you authorise the Business to charge your nominated payment method each cycle.
You may cancel your membership at any time through your account portal. Cancellation takes effect at the end of the current billing period and you retain access to entitlements until then. No partial-period refunds are provided except where required by the Australian Consumer Law.
The Business will give you reasonable prior notice of any increase to your membership price. Continued use of the membership after the effective date constitutes acceptance of the new price.
Membership entitlements (e.g. number of visits per 28-day period) are set by the Business and displayed at sign-up. Unused entitlements do not roll over to subsequent billing periods unless stated.
Gift cards are redeemable only with the Business that issued them. They cannot be redeemed for cash, except to the extent required by law (including section 99 of the Australian Consumer Law, which applies to gift cards with an expiry date). Where an expiry date applies, it will be displayed on the gift card. Gift cards are non-transferable and cannot be replaced if lost or stolen.
By providing your phone number or email address, you consent to receive transactional communications (booking confirmations, reminders and service notifications) from the Business via SMS and email. The Business may also send you marketing communications where you have given consent or where permitted by the Spam Act 2003 (Cth). You may opt out of marketing messages at any time by replying STOP to any SMS or clicking Unsubscribe in any email. Opting out of marketing does not affect transactional messages relating to an existing booking.
All content on this Site (including images, text and software) is owned by Kerbside or the Business and may not be reproduced without written permission, except as permitted by law.
To the maximum extent permitted by law (and subject to the Australian Consumer Law), neither Kerbside nor the Business will be liable for indirect or consequential loss arising out of your use of the Site or the services booked through it. Where liability cannot be excluded, it is limited to re-supplying the relevant service or refunding the amount you paid for it.
The Platform provides booking technology only. Kerbside is not party to the service agreement between you and the Business and accepts no liability for the quality or outcome of detailing services.
Your personal information is handled in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). A summary of how we use your information is set out in that policy.
We may update these Terms from time to time. The current version is always available at this URL. Continued use of the Site after any update constitutes acceptance of the revised Terms.
These Terms are governed by the laws of New South Wales, Australia. Any dispute that cannot be resolved between the parties should be referred to the relevant state or territory fair trading body or the Australian Competition and Consumer Commission before commencing legal proceedings. The courts of New South Wales have non-exclusive jurisdiction.
For questions about these Terms, contact the Business directly using the contact details on the booking page. For Platform-related enquiries, contact Kerbside at getkerbside@gmail.com.